How I write my JIRA tickets
Value Statement
- As an SRE, I would like do X.
- This allows our team/stakeholder to do Y
- Which brings benefits in terms of Z.
Problem Space
- Currently, we have identified the problem: (some problem)
- This leads to (some effect, undesired)
- This causes (some specific pain) to (some relevant folks)
Solution Space
Priority:
- Based on (some shared reasons), this ticket has been prioritized to be worked on.
Stakeholders:
- Engineers
- Leads
- Other relevant personnel
Due Date:
Definition of Done:
This ticket is considered done when Z achieved through implementation of the solution space.
Acceptance Criteria:
- Criteria 1
- Criteria 2
- Criteria N